CUSTOMER SERVICE

SHOPPING

How to order

From our PRODUCTS page, you will be able to browse for a particular product or search for a product by product name, product number or description by entering your search terms in the search box located at the top right center of the website. Using the search box will retrieve a list of products and their prices. To view a more detailed description of the product and its ingredients, simply click on the image or the link labeled "more..." Once you have decided which product you would like to purchase, click on the Add to Cart button below that product. This will deliver that product to your Shopping Cart where you can select the quantity to purchase. If you change the quantity you wish to order, please remember to click the Update Cart button. You can remove a product by checking the box under Remove. At this point you can: • Continue Shopping to add more items to your shopping cart. • Update Cart to manually refresh your Shopping Cart. • Begin Check Out to complete your order. Once you are ready to complete your order, select Checkout from the top navigation bar. Here, you will need to provide your billing and shipping information. After entering your billing and shipping information, click the "CONTINUE" button. This will take you to the "order review" page where you can review all of your billing and shipping information and modify any of it if necessary. It will also allow you to choose your shipping method. Once you have verified your personal information and shipping options, you will need to enter your credit card information OR check the Make Payment By Phone option. Once you have chosen a payment method, click the button that applies to your payment choice and this will complete your order. Your final screen will give you a printable receipt of your order. Once you have completed your order, you will receive a confirmation e-mail that the order was received followed by a detailed e-mail with your shipping information including the final cost charged to your card.

 

Payment Methods

We gladly accept Mastercard, Visa, and Discover credit cards.

Shipping

We will ship your order by USPS (available only in the contiguous 48 states) for only $5.00. All orders received over the weekend
(Friday - Sunday) will not be processed until Monday a.m., then it will ship within 3 -7 days.

TECHNICAL SUPPORT

Having Trouble Placing Your Order?

We gladly accept Mastercard, Visa, and Discover credit cards.

Cookies

Q: What are cookies and how does New Body Nutrition use them?

A: A cookie is a small text file that a website places on your computer hard drive when you visit that site in order to provide a more personalized browsing experience.


Q: How can I set my browser to accept cookies?

A: All browsers allow you to change this setting, but where you change it depends on the browser you are using:


If you're using Internet Explorer 6.x
From the menu at the top of your browser:

1. Choose Tools, then
2. Internet Options
3. Click the Privacy tab
4. The default setting is medium, which will allow you to accept cookies. To change this setting, move the slider to determine which setting you prefer. If your setting has been set to "Custom," click on the Advanced button and choose accept cookies.


If you're using Internet Explorer 5.x
From the menu at the top of your browser:

1. Choose Tools, then
2. Internet Options
3. Click the Security tab
4. Click Internet, then Custom Level
5. Scroll down to Cookies and choose Enable


If you're using Netscape Navigator 6.x
From the menu at the top of your browser:

1. Choose Edit, then
2. Preferences, then
3. Click on Privacy and Security
4. Then Cookies, and
5. Select Enable